Legal
Privacy Policy
Last updated 14 November 2026.
1. Overview
This policy explains what personal information Chasi collects through this website and in the course of providing its services, how that information is used, and the choices you have.
2. Information we collect
We collect information you give us directly, such as your name, email address, phone number and anything you include in a message. We also collect limited technical information automatically when you visit, such as approximate location, browser and device type, pages viewed and referring site. If you become a client, we hold the business and billing details needed to deliver and invoice the work.
3. How we use it
We use personal information to respond to enquiries, provide and support our services, send invoices and take payment, keep records required for tax and accounting, and improve the website. We may send service related messages to clients. We do not sell personal information.
4. Cookies and analytics
This site uses cookies and similar technologies, some required for the site to function and some that help us understand how the site is used. You can control cookies through your browser settings, though blocking some of them may affect how the site works.
5. Service providers
This site is hosted on Wix, which processes information on our behalf and under its own privacy policy. We also use third parties for payments, invoicing, email and analytics. These providers receive only the information needed to perform their function.
6. AI assistants
If you connect an AI assistant to your Wix site, that assistant's provider processes the information it is given under its own terms and privacy policy. Chasi does not control those providers. We recommend reviewing what a connected tool can access before you authorise it.
7. Retention
We keep personal information only as long as needed for the purpose it was collected, or as long as required by law, such as financial records that must be retained for tax purposes.
8. Your rights
Depending on where you live, you may have the right to request a copy of the personal information we hold about you, to have it corrected or deleted, or to object to certain processing. To make a request, contact us using the details below. We may need to verify your identity first.
9. Children
This site is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
10. Changes
We may update this policy from time to time. The date at the top of this page shows when it was last revised.
11. Contact
Questions about privacy? Call (502) 851-7235 or use the Let's Chat page.